2008-07-23 14:41:47 +00:00
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# -*- encoding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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2009-01-04 22:12:50 +00:00
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# Copyright (C) 2004-2009 Tiny SPRL (<http://tiny.be>). All Rights Reserved
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# $Id$
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU General Public License as published by
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# the Free Software Foundation, either version 3 of the License, or
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# (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU General Public License for more details.
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#
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# You should have received a copy of the GNU General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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2006-12-07 13:41:40 +00:00
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{
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"name" : "Customer & Supplier Relationship Management",
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"version" : "1.0",
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"author" : "Tiny",
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2008-12-11 00:04:19 +00:00
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"website" : "http://www.openerp.com",
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"category" : "Generic Modules/CRM & SRM",
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2008-12-20 10:53:26 +00:00
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"description": """The generic Open ERP Customer Relationship Management
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system enables a group of people to intelligently and efficiently manage
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leads, opportunities, tasks, issues, requests, bugs, campaign, claims, etc.
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It manages key tasks such as communication, identification, prioritization,
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assignment, resolution and notification.
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2008-12-11 12:33:16 +00:00
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Open ERP ensures that all cases are successfully tracked by users, customers and
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suppliers. It can automatically send reminders, escalate the request, trigger
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specific methods and lots of others actions based on your enterprise own rules.
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The greatest thing about this system is that users don't need to do anything
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2008-12-10 22:55:43 +00:00
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special. They can just send email to the request tracker. Open ERP will take
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care of thanking them for their message, automatically routing it to the
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appropriate staff, and making sure all future correspondence gets to the right
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place.
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The CRM module has a email gateway for the synchronisation interface
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between mails and Open ERP.""",
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"depends" : ["base"],
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"init_xml" : ["crm_data.xml"],
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"demo_xml" : ["crm_demo.xml"],
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2008-09-03 18:04:00 +00:00
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"update_xml" : [
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"crm_view.xml",
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"crm_report.xml",
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"crm_wizard.xml",
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2008-10-17 08:41:09 +00:00
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"security/crm_security.xml",
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"security/ir.model.access.csv",
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],
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"active": False,
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"installable": True
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}
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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