2006-12-07 13:41:40 +00:00
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{
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"name" : "Customer & Supplier Relationship Management",
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"version" : "1.0",
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"author" : "Tiny",
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"website" : "http://tinyerp.com/module_crm.html",
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"category" : "Generic Modules/CRM & SRM",
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"description": """The Tiny ERP case and request tracker enables a group of
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people to intelligently and efficiently manage tasks, issues, and requests.
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It manages key tasks such as communication, identification, prioritization,
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assignment, resolution and notification.
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Tiny ERP ensures that all cases are successfly tracked by users, customers and
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suppliers. It can automatically send reminders, escalate the request, trigger
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specific methods and lots of others actions based on your enterprise own rules.
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The greatest thing about this system is that users don't need to do anything
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special. They can just send email to the request tracker. Tiny ERP will take
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care of thanking them for their message, automatically routing it to the
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appropriate staff, and making sure all future correspondence gets to the right
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place.
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The CRM module has a email gateway for the synchronisation interface
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between mails and Tiny ERP.""",
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2008-04-18 18:33:23 +00:00
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"depends" : ["base"],
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2008-04-09 06:10:04 +00:00
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"init_xml" : ["crm_data.xml"],
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2006-12-07 13:41:40 +00:00
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"demo_xml" : ["crm_demo.xml"],
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2008-04-09 06:10:04 +00:00
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"update_xml" : ["crm_view.xml", "crm_report.xml", "crm_wizard.xml", "crm_security.xml"],
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2006-12-07 13:41:40 +00:00
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"active": False,
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"installable": True
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}
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