664 lines
14 KiB
Plaintext
664 lines
14 KiB
Plaintext
# Translation of OpenERP Server.
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# This file contains the translation of the following modules:
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# * crm_helpdesk
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: OpenERP Server 6.0.0-rc1\n"
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"Report-Msgid-Bugs-To: support@openerp.com\n"
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"POT-Creation-Date: 2010-12-21 19:44:00+0000\n"
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"PO-Revision-Date: 2010-12-21 19:44:00+0000\n"
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"Last-Translator: <>\n"
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"Language-Team: \n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: \n"
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#. module: crm_helpdesk
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#: field:crm.helpdesk.report,delay_close:0
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msgid "Delay to Close"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk.report,nbr:0
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msgid "# of Cases"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: view:crm.helpdesk.report:0
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msgid "Group By..."
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Today"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "March"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,company_id:0
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,company_id:0
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msgid "Company"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,email_cc:0
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msgid "Watchers Emails"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,priority:0
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#: selection:crm.helpdesk.report,priority:0
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msgid "Highest"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,day:0
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msgid "Day"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Add Internal Note"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Notes"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,message_ids:0
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msgid "Messages"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,state:0
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#: selection:crm.helpdesk.report,state:0
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msgid "Cancelled"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,partner_address_id:0
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msgid "Partner Contact"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.ui.menu,name:crm_helpdesk.menu_report_crm_helpdesks_tree
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msgid "Helpdesk Analysis"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,date_closed:0
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msgid "Close Date"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid " Month "
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,ref:0
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msgid "Reference"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,date_action_next:0
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msgid "Next Action"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Helpdesk Supports"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Extra Info"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,partner_id:0
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,partner_id:0
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msgid "Partner"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Estimates"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk.report,section_id:0
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msgid "Section"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,priority:0
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,priority:0
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msgid "Priority"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Send New Email"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "Won"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk.report,delay_expected:0
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msgid "Overpassed Deadline"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk_report
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msgid "Helpdesk report after Sales Services"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,email_from:0
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msgid "Email"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,canal_id:0
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,canal_id:0
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msgid "Channel"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,priority:0
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#: selection:crm.helpdesk.report,priority:0
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msgid "Lowest"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "# Mails"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,create_date:0
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#: field:crm.helpdesk.report,create_date:0
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msgid "Creation Date"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Reset to Draft"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: selection:crm.helpdesk,state:0
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#: selection:crm.helpdesk.report,state:0
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msgid "Pending"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,date_deadline:0
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#: field:crm.helpdesk.report,date_deadline:0
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msgid "Deadline"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "July"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.actions.act_window,name:crm_helpdesk.crm_helpdesk_categ_action
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msgid "Helpdesk Categories"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.ui.menu,name:crm_helpdesk.menu_crm_case_helpdesk-act
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msgid "Categories"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "History Information"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Dates"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid " Month-1 "
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "#Helpdesk"
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msgstr ""
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#. module: crm_helpdesk
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#: help:crm.helpdesk,email_cc:0
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msgid "These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "References"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "September"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Communication"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,month:0
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msgid "Month"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Escalate"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,write_date:0
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msgid "Update Date"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Query"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "Salesman"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,ref2:0
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msgid "Reference 2"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,categ_id:0
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#: field:crm.helpdesk.report,categ_id:0
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msgid "Category"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid " Year "
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Helpdesk Support"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,planned_cost:0
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#: field:crm.helpdesk.report,planned_cost:0
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msgid "Planned Costs"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.module.module,description:crm_helpdesk.module_meta_information
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msgid "Helpdesk Management"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Search Helpdesk"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,state:0
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#: selection:crm.helpdesk.report,state:0
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msgid "Draft"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,priority:0
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#: selection:crm.helpdesk.report,priority:0
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msgid "Low"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,date_closed:0
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#: selection:crm.helpdesk,state:0
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#: selection:crm.helpdesk.report,state:0
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msgid "Closed"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "7 Days"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "August"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk,priority:0
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#: selection:crm.helpdesk.report,priority:0
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msgid "Normal"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Global CC"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "June"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,planned_revenue:0
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msgid "Planned Revenue"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk.report,user_id:0
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msgid "User"
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,active:0
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msgid "Active"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.module.module,shortdesc:crm_helpdesk.module_meta_information
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msgid "CRM Helpdesk"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "Extended Filters..."
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.actions.act_window,name:crm_helpdesk.crm_case_helpdesk_act111
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msgid "Helpdesk Requests"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "Search"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "October"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "January"
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msgstr ""
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#. module: crm_helpdesk
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#: help:crm.helpdesk,email_from:0
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msgid "These people will receive email."
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,date:0
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msgid "Date"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "November"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "History"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Attachments"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Misc"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,state:0
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#: view:crm.helpdesk.report:0
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#: field:crm.helpdesk.report,state:0
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msgid "State"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "General"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Send Reminder"
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msgstr ""
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#. module: crm_helpdesk
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#: help:crm.helpdesk,section_id:0
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msgid "Sales team to which Case belongs to. Define Responsible user and Email account for mail gateway."
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Done"
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msgstr ""
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
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msgid "December"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Cancel"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Close"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: selection:crm.helpdesk,state:0
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#: selection:crm.helpdesk.report,state:0
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msgid "Open"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Helpdesk Support Tree"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Categorization"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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#: model:ir.actions.act_window,name:crm_helpdesk.action_report_crm_helpdesk
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#: model:ir.model,name:crm_helpdesk.model_crm_helpdesk
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#: model:ir.ui.menu,name:crm_helpdesk.menu_config_helpdesk
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msgid "Helpdesk"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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#: field:crm.helpdesk,user_id:0
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msgid "Responsible"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk.report:0
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msgid "Current"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Details"
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msgstr ""
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#. module: crm_helpdesk
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#: view:crm.helpdesk:0
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msgid "Reply"
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msgstr ""
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#. module: crm_helpdesk
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#: model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
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msgid "Create and manage helpdesk categories to better manage and classify your support request."
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msgstr ""
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#. module: crm_helpdesk
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#: field:crm.helpdesk,description:0
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msgid "Description"
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|
msgstr ""
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|
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#. module: crm_helpdesk
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#: selection:crm.helpdesk.report,month:0
|
|
msgid "May"
|
|
msgstr ""
|
|
|
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#. module: crm_helpdesk
|
|
#: model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
|
|
msgid "'Helpdesk and Support' allows you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary and assign a priority level. Depending on your need, you may consider using the issues system of OpenERP to manage your support activities."
|
|
msgstr ""
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|
|
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#. module: crm_helpdesk
|
|
#: field:crm.helpdesk,probability:0
|
|
msgid "Probability (%)"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: field:crm.helpdesk.report,email:0
|
|
msgid "# Emails"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: model:ir.actions.act_window,help:crm_helpdesk.action_report_crm_helpdesk
|
|
msgid "Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs."
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: help:crm.helpdesk,canal_id:0
|
|
msgid "The channels represent the different communication modes available with the customer."
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: help:crm.helpdesk,state:0
|
|
msgid "The state is set to 'Draft', when a case is created. \n"
|
|
"If the case is in progress the state is set to 'Open'. \n"
|
|
"When the case is over, the state is set to 'Done'. \n"
|
|
"If the case needs to be reviewed then the state is set to 'Pending'."
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: selection:crm.helpdesk.report,month:0
|
|
msgid "February"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: field:crm.helpdesk,name:0
|
|
msgid "Name"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: view:crm.helpdesk.report:0
|
|
msgid "Lost"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: model:ir.ui.menu,name:crm_helpdesk.menu_help_support_main
|
|
msgid "Helpdesk and Support"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: selection:crm.helpdesk.report,month:0
|
|
msgid "April"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: view:crm.helpdesk.report:0
|
|
msgid "My Case(s)"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: field:crm.helpdesk,id:0
|
|
msgid "ID"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: selection:crm.helpdesk,priority:0
|
|
#: selection:crm.helpdesk.report,priority:0
|
|
msgid "High"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: view:crm.helpdesk:0
|
|
#: field:crm.helpdesk,section_id:0
|
|
#: view:crm.helpdesk.report:0
|
|
msgid "Sales Team"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: field:crm.helpdesk,date_action_last:0
|
|
msgid "Last Action"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: view:crm.helpdesk.report:0
|
|
#: field:crm.helpdesk.report,name:0
|
|
msgid "Year"
|
|
msgstr ""
|
|
|
|
#. module: crm_helpdesk
|
|
#: field:crm.helpdesk,duration:0
|
|
msgid "Duration"
|
|
msgstr ""
|
|
|