58 lines
2.6 KiB
Python
58 lines
2.6 KiB
Python
##############################################################################
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#
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# Copyright (c) 2004-2008 Tiny SPRL (http://tiny.be) All Rights Reserved.
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#
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# $Id$
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#
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# WARNING: This program as such is intended to be used by professional
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# programmers who take the whole responsability of assessing all potential
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# consequences resulting from its eventual inadequacies and bugs
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# End users who are looking for a ready-to-use solution with commercial
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# garantees and support are strongly adviced to contract a Free Software
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# Service Company
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#
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# This program is Free Software; you can redistribute it and/or
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# modify it under the terms of the GNU General Public License
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# as published by the Free Software Foundation; either version 2
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# of the License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU General Public License for more details.
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#
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# You should have received a copy of the GNU General Public License
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# along with this program; if not, write to the Free Software
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# Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA.
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###############################################################################
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{
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"name" : "Customer & Supplier Relationship Management",
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"version" : "1.0",
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"author" : "Tiny",
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"website" : "http://tinyerp.com/module_crm.html",
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"category" : "Generic Modules/CRM & SRM",
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"description": """The Tiny ERP case and request tracker enables a group of
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people to intelligently and efficiently manage tasks, issues, and requests.
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It manages key tasks such as communication, identification, prioritization,
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assignment, resolution and notification.
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Tiny ERP ensures that all cases are successfly tracked by users, customers and
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suppliers. It can automatically send reminders, escalate the request, trigger
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specific methods and lots of others actions based on your enterprise own rules.
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The greatest thing about this system is that users don't need to do anything
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special. They can just send email to the request tracker. Tiny ERP will take
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care of thanking them for their message, automatically routing it to the
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appropriate staff, and making sure all future correspondence gets to the right
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place.
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The CRM module has a email gateway for the synchronisation interface
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between mails and Tiny ERP.""",
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"depends" : ["base"],
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"init_xml" : ["crm_data.xml"],
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"demo_xml" : ["crm_demo.xml"],
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"update_xml" : ["crm_view.xml", "crm_report.xml", "crm_wizard.xml", "crm_security.xml"],
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"active": False,
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"installable": True
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}
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