92 lines
5.1 KiB
Python
92 lines
5.1 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2013-Today OpenERP SA (<http://www.openerp.com>)
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>
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#
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##############################################################################
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import logging
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import re
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from openerp.addons.mail.mail_message import decode
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from openerp.addons.mail.mail_thread import decode_header
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from openerp.osv import osv
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_logger = logging.getLogger(__name__)
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class MailThread(osv.AbstractModel):
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""" Update MailThread to add the feature of bounced emails and replied emails
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in message_process. """
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_name = 'mail.thread'
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_inherit = ['mail.thread']
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def message_route_check_bounce(self, cr, uid, message, context=None):
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""" Override to verify that the email_to is the bounce alias. If it is the
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case, log the bounce, set the parent and related document as bounced and
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return False to end the routing process. """
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bounce_alias = self.pool['ir.config_parameter'].get_param(cr, uid, "mail.bounce.alias", context=context)
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message_id = message.get('Message-Id')
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email_from = decode_header(message, 'From')
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email_to = decode_header(message, 'To')
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# 0. Verify whether this is a bounced email (wrong destination,...) -> use it to collect data, such as dead leads
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if bounce_alias and bounce_alias in email_to:
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# Bounce regex
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# Typical form of bounce is bounce_alias-128-crm.lead-34@domain
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# group(1) = the mail ID; group(2) = the model (if any); group(3) = the record ID
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bounce_re = re.compile("%s-(\d+)-?([\w.]+)?-?(\d+)?" % re.escape(bounce_alias), re.UNICODE)
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bounce_match = bounce_re.search(email_to)
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if bounce_match:
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bounced_model, bounced_thread_id = None, False
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bounced_mail_id = bounce_match.group(1)
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stat_ids = self.pool['mail.mail.statistics'].set_bounced(cr, uid, mail_mail_ids=[bounced_mail_id], context=context)
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for stat in self.pool['mail.mail.statistics'].browse(cr, uid, stat_ids, context=context):
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bounced_model = stat.model
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bounced_thread_id = stat.res_id
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_logger.info('Routing mail from %s to %s with Message-Id %s: bounced mail from mail %s, model: %s, thread_id: %s',
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email_from, email_to, message_id, bounced_mail_id, bounced_model, bounced_thread_id)
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if bounced_model and bounced_model in self.pool and hasattr(self.pool[bounced_model], 'message_receive_bounce') and bounced_thread_id:
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self.pool[bounced_model].message_receive_bounce(cr, uid, [bounced_thread_id], mail_id=bounced_mail_id, context=context)
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return False
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return True
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def message_route(self, cr, uid, message, message_dict, model=None, thread_id=None,
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custom_values=None, context=None):
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if not self.message_route_check_bounce(cr, uid, message, context=context):
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return []
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return super(MailThread, self).message_route(cr, uid, message, message_dict, model, thread_id, custom_values, context)
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def message_receive_bounce(self, cr, uid, ids, mail_id=None, context=None):
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"""Called by ``message_process`` when a bounce email (such as Undelivered
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Mail Returned to Sender) is received for an existing thread. The default
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behavior is to check is an integer ``message_bounce`` column exists.
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If it is the case, its content is incremented. """
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if 'message_bounce' in self._fields:
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for obj in self.browse(cr, uid, ids, context=context):
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self.write(cr, uid, [obj.id], {'message_bounce': obj.message_bounce + 1}, context=context)
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def message_route_process(self, cr, uid, message, message_dict, routes, context=None):
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""" Override to update the parent mail statistics. The parent is found
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by using the References header of the incoming message and looking for
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matching message_id in mail.mail.statistics. """
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if message.get('References'):
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message_ids = [x.strip() for x in decode(message['References']).split()]
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self.pool['mail.mail.statistics'].set_replied(cr, uid, mail_message_ids=message_ids, context=context)
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return super(MailThread, self).message_route_process(cr, uid, message, message_dict, routes, context=context)
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