92 lines
4.1 KiB
Python
92 lines
4.1 KiB
Python
# -*- coding: utf-8 -*-
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##############################################################################
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#
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# OpenERP, Open Source Management Solution
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# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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from openerp import tools
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from openerp.addons.crm import crm
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from openerp.osv import fields, osv
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AVAILABLE_STATES = [
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('draft', 'Draft'),
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('open', 'Todo'),
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('cancel', 'Cancelled'),
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('done', 'Held'),
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('pending', 'Pending')
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]
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class crm_phonecall_report(osv.osv):
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""" Phone calls by user and section """
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_name = "crm.phonecall.report"
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_description = "Phone calls by user and section"
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_auto = False
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_columns = {
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'user_id':fields.many2one('res.users', 'User', readonly=True),
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'section_id':fields.many2one('crm.case.section', 'Section', readonly=True),
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'priority': fields.selection([('0','Low'), ('1','Normal'), ('2','High')], 'Priority'),
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'nbr': fields.integer('# of Cases', readonly=True),
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'state': fields.selection(AVAILABLE_STATES, 'Status', readonly=True),
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'create_date': fields.datetime('Create Date', readonly=True, select=True),
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'delay_close': fields.float('Delay to close', digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to close the case"),
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'duration': fields.float('Duration', digits=(16,2),readonly=True, group_operator="avg"),
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'delay_open': fields.float('Delay to open',digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to open the case"),
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'categ_id': fields.many2one('crm.case.categ', 'Category', \
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domain="[('section_id','=',section_id),\
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('object_id.model', '=', 'crm.phonecall')]"),
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'partner_id': fields.many2one('res.partner', 'Partner' , readonly=True),
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'company_id': fields.many2one('res.company', 'Company', readonly=True),
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'opening_date': fields.date('Opening Date', readonly=True, select=True),
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'creation_date': fields.date('Creation Date', readonly=True, select=True),
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'date_closed': fields.date('Close Date', readonly=True, select=True),
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}
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def init(self, cr):
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""" Phone Calls By User And Section
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@param cr: the current row, from the database cursor,
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"""
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tools.drop_view_if_exists(cr, 'crm_phonecall_report')
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cr.execute("""
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create or replace view crm_phonecall_report as (
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select
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id,
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to_char(c.create_date, 'YYYY-MM-DD') as creation_date,
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to_char(c.date_open, 'YYYY-MM-DD') as opening_date,
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to_char(c.date_closed, 'YYYY-mm-dd') as date_closed,
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c.state,
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c.user_id,
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c.section_id,
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c.categ_id,
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c.partner_id,
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c.duration,
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c.company_id,
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c.priority,
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1 as nbr,
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date_trunc('day',c.create_date) as create_date,
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extract('epoch' from (c.date_closed-c.create_date))/(3600*24) as delay_close,
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extract('epoch' from (c.date_open-c.create_date))/(3600*24) as delay_open
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from
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crm_phonecall c
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)""")
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# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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