crm.phonecall.report.graph crm.phonecall.report By Sales Team crm.phonecall.report [('state','=','done')] {'group_by': ['section_id'], 'col_group_by': ['categ_id'], 'measures': ['nbr', 'duration']} Delay To Close crm.phonecall.report [('state','=','done')] {'group_by': ['section_id'], 'col_group_by': ['categ_id'], 'measures': ['delay_close']} Phone Calls To Do crm.phonecall.report [('state','in',('draft','open'))] {'group_by': ['section_id'], 'measures': ['nbr']} crm.phonecall.report.select crm.phonecall.report Phone Calls Analysis crm.phonecall.report form graph {'group_by_no_leaf':1,'group_by':[]} From this report, you can analyse the performance of your sales team, based on their phone calls. You can group or filter the information according to several criteria and drill down the information, by adding more groups in the report. graph