From be0622d714df1536314d1b5910f47d585d3de2a1 Mon Sep 17 00:00:00 2001 From: "Vir (Open ERP)" Date: Fri, 15 Oct 2010 19:35:28 +0530 Subject: [PATCH] [IMP] Improved tips on menu bzr revid: vir@tinyerp.com-20101015140528-kazs7hi10bxst6t0 --- addons/base_action_rule/base_action_rule_view.xml | 1 + addons/crm/crm_lead_menu.xml | 2 +- addons/crm/crm_lead_view.xml | 2 ++ addons/crm/crm_meeting_menu.xml | 3 ++- addons/crm/crm_opportunity_menu.xml | 11 ++--------- addons/crm/crm_phonecall_menu.xml | 4 ++-- addons/crm/crm_phonecall_view.xml | 1 + addons/crm/crm_view.xml | 1 + addons/crm/report/crm_lead_report_view.xml | 4 ++-- addons/crm/report/crm_phonecall_report_view.xml | 2 +- addons/crm_claim/crm_claim_menu.xml | 2 +- addons/crm_claim/report/crm_claim_report_view.xml | 1 + addons/crm_fundraising/crm_fundraising_menu.xml | 2 +- .../report/crm_fundraising_report_view.xml | 2 +- addons/crm_helpdesk/crm_helpdesk_menu.xml | 2 +- .../crm_helpdesk/report/crm_helpdesk_report_view.xml | 2 +- addons/crm_profiling/crm_profiling_view.xml | 1 + addons/product/product_view.xml | 4 ++-- addons/sale/report/sale_report_view.xml | 2 +- addons/sale/sale_view.xml | 9 ++------- .../sale_journal/report/sale_journal_report_view.xml | 1 + addons/sale_journal/sale_journal_view.xml | 2 ++ addons/wiki_sale_faq/wiki_sale_faq_view.xml | 4 ++-- 23 files changed, 32 insertions(+), 33 deletions(-) diff --git a/addons/base_action_rule/base_action_rule_view.xml b/addons/base_action_rule/base_action_rule_view.xml index 01951b3c9b8..cc8966316fd 100644 --- a/addons/base_action_rule/base_action_rule_view.xml +++ b/addons/base_action_rule/base_action_rule_view.xml @@ -114,6 +114,7 @@ form tree,form + Create actions automatically triggered based on a user activity in the system.E.g.: an opportunity created by a specific user can be automatically maintained with a specific sales team, or an opportunity which still has status pending after 14 days triggers an automatic reminder email. {'search_default_current':1, 'default_type': 'lead', 'search_default_section_id': section_id} - A lead is a first, unqualified, contact with a new prospect. Use leads when you import a database of prospects or integrate your website's contact form with OpenERP. After having been qualified, the lead can be converted to a partner and a business opportunity for a further detailed tracking of the related activities. + 'Leads' allows you to manage and keep track of all first potential interests of a partner in one of your products or services. A lead is a first, unqualified, contact with a prospect or customer. After being qualified, a lead can be converted into a business opportunity with the creation of the related partner for further detailed tracking of any linked activities. You can use leads when you import a database of prospects or to integrate your website's contact form with OpenERP. diff --git a/addons/crm/crm_lead_view.xml b/addons/crm/crm_lead_view.xml index 99ebcf63592..fb45e8a7b1b 100644 --- a/addons/crm/crm_lead_view.xml +++ b/addons/crm/crm_lead_view.xml @@ -11,6 +11,7 @@ [('object_id.model', '=', 'crm.lead')] {'object_id':'crm.lead'} + Create specific stages that will help your sales better organise their sales pipeline by maintaining them to their leads and sales opportunities. It will allow them to easily track how is positioned a specific lead or opportunity in the sales cycle. form [('object_id.model', '=', 'crm.lead')] + Create specific categories that fit your company's activities in order to better classify and analyse them after they have been maintained in your leads and opportunities. You can use categories to reflect your product structure or the different types of sales you do. {"search_default_user_id":uid, 'search_default_section_id': section_id} - The calendar of meetings is shared between sales teams and fully integrated with the others applications like the employee holidays. You can also synchronize meetings with your mobile phone using the caldav interface. + The meeting calendar is shared between the sales teams and fully integrated with other applications such as the employee holidays or the business opportunities. You can also synchronize meetings with your mobile phone using the caldav interface. @@ -106,6 +106,7 @@ [('ref','like','crm.meeting,')] {"search_default_toreview":1, "search_default_user_id":uid} + 'Meeting Invitations' allows you to create and manage the meeting invitations sent/to be sent to your colleagues/partners. {'search_default_user_id':uid,'search_default_current':1, 'search_default_section_id':section_id,'default_type': 'opportunity'} - Opportunities allows you to track your best deals pipeline: history of -the communication, expected revenues, stage of each opportunity, -excepted closings, etc. Opportunities are usually connected with the -email gateway: new emails may create opportunities and each opportunity -automatically gets the history of the conversation with the customer. + Opportunities allows you to manage and keep track of your sales pipeline by creating specific customer or prospect related sales documents in order to follow up potential sales. Information such as the expected revenue, opportunity stage, expected closing date, communication history and so on can be maintained in them. Opportunities can be connected with the email gateway: new emails create opportunities, each of them automatically gets the history of the conversation with the customer. -Your teams will be able to plan meeting and phonecalls from -opportunities, to convert opportunities into quotations, to manage -documents related to the opportunity, to track all activities related to -this customer, etc. +You and your team(s) will be able to plan meetings and phone calls from opportunities, convert them into quotations, manage related documents, track all customer related activities, and much more. diff --git a/addons/crm/crm_phonecall_menu.xml b/addons/crm/crm_phonecall_menu.xml index 5c5a43edbd8..d030a4f24f6 100644 --- a/addons/crm/crm_phonecall_menu.xml +++ b/addons/crm/crm_phonecall_menu.xml @@ -69,7 +69,7 @@ - Trace easily all your Inbound calls. The Inbound menu open a search view in editable mode, so you can easily modify or add a new call record. With the actions buttons convert a lead into an opportunity or plan a meeting. + The Inbound Calls tool allows you to log your inbound calls on the fly. Each call you get will appear on the partner form for the traceability of every contact you get with a partner. From the call record, you can trigger a request for another call, a meeting or a business opportunity. @@ -107,7 +107,7 @@ - The Outbound menu open a search view in editable mode, so you can easily modify or plan a new call. Actions buttons allows you to to make you call status evolved for a better follow up of your planned calls. During calls, convert your lead into an opportunity, plan a meeting or canceled it. + Outbound Calls lists all the calls to be performed by your sales team. They can record the information about the call on the form view. These information will appear on the partner form for the traceability of every contact you get with a customer. You can import a .CSV file with a list of calls to be done for your sales team. diff --git a/addons/crm/crm_phonecall_view.xml b/addons/crm/crm_phonecall_view.xml index ca38f587f00..5b796d20b8d 100644 --- a/addons/crm/crm_phonecall_view.xml +++ b/addons/crm/crm_phonecall_view.xml @@ -11,6 +11,7 @@ [('object_id.model', '=', 'crm.phonecall')] {'object_id':'crm.phonecall'} + Create specific phone call categories to better sort the type of calls tracked in the system. crm.case.section form + Sales team allows you to organize your different salesmen or departments into separate teams. Each team will work in his own list of opportunities, sales orders, eso. Each user can set a team by default in his preferences. The opportunities and sales order he will see, will be automatically filtered according to his team. {'search_default_filter_lead': 1, 'search_default_lead':1, "search_default_user":1,"search_default_this_month":1,'group_by_no_leaf':1,'group_by':[]} tree,graph [('type', '=', 'lead')] - Leads Analysis allows you to consult different informations relative to CRM. Check for treatments delays, number of responses given and emails send. You can sort out your leads analysis on different groups to get fine grained analysis. + Leads Analysis allows you to check different CRM related information. Check for treatment delays, number of responses given and emails sent. You can sort out your leads analysis by different groups to get accurate grained analysis. @@ -226,7 +226,7 @@ {"search_default_filter_opportunity":1, "search_default_opportunity": 1, "search_default_user":1,"search_default_this_month":1,'group_by_no_leaf':1,'group_by':[]} tree,graph [('type', '=', 'opportunity')] - Opportunities Analysis menu gives you an instant access to your opportunities like expected revenue, planned cost, overpassed deadline or the number of exchanges by opportunity. + Opportunities Analysis gives you an instant access to your opportunities with information such as the expected revenue, planned cost, missed deadlines or the number of interactions per opportunity. This report is mainly used by the sales manager in order to do the periodic review with the teams of the sales pipeline. diff --git a/addons/crm/report/crm_phonecall_report_view.xml b/addons/crm/report/crm_phonecall_report_view.xml index 9100c75a7ae..69dd06c5ad6 100644 --- a/addons/crm/report/crm_phonecall_report_view.xml +++ b/addons/crm/report/crm_phonecall_report_view.xml @@ -159,7 +159,7 @@ {"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]} - Get an anlysis of Phone Calls number and delay to close, stage, user suits to different groups for a global or a fine grained analysis. + From this report, you can analyse the performance of your sales team, based on their phone calls. You can group or filter the information according to several criteria and drill down the information, by adding more groups in the report. diff --git a/addons/crm_claim/crm_claim_menu.xml b/addons/crm_claim/crm_claim_menu.xml index c02bc33340d..18642f18282 100644 --- a/addons/crm_claim/crm_claim_menu.xml +++ b/addons/crm_claim/crm_claim_menu.xml @@ -16,7 +16,7 @@ {'search_default_section_id': section_id, "search_default_current":1,"search_default_user_id":uid} - Record and trace your customers' claims here. A claim is defined by a client name, several types, a status and a priority level. A claim can also be a preventive or repairing action. A claim can be linked to a reference like a sales order, or a lot. You can send emails with attachments and get the history of the claim treatment (emails send, interventions type, etc.). + Record and track your customers' claims. Claims can be linked to a sales order or a lot. You can send emails with attachments and get the history of everything that happened on a specific claim (emails sent, interventions type and so on..). Claims can be automatically linked to an email address using the mail gateway module. diff --git a/addons/crm_claim/report/crm_claim_report_view.xml b/addons/crm_claim/report/crm_claim_report_view.xml index 276c8b2b771..04be54e2052 100644 --- a/addons/crm_claim/report/crm_claim_report_view.xml +++ b/addons/crm_claim/report/crm_claim_report_view.xml @@ -196,6 +196,7 @@ {"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]} + Have a general overview of all claims processed in the system by sorting them with specific criteria. diff --git a/addons/crm_fundraising/crm_fundraising_menu.xml b/addons/crm_fundraising/crm_fundraising_menu.xml index d521bc91592..85fa4ffd70b 100644 --- a/addons/crm_fundraising/crm_fundraising_menu.xml +++ b/addons/crm_fundraising/crm_fundraising_menu.xml @@ -15,7 +15,7 @@ {"search_default_user_id":uid,"search_default_current":1, 'search_default_section_id': section_id} - When you wish to support your organization or a campaign, trace here all your activities for collecting money. The menu open a search list where you can find funds description, email, history, probability of success. Several actions buttons allows you to easily modify your different fund status. + If you need to support your organization or a campaign, with 'Fund Raising' you can track all you fund raising activities. The search list allows you to filter by funds description, email, history and probability of success. diff --git a/addons/crm_fundraising/report/crm_fundraising_report_view.xml b/addons/crm_fundraising/report/crm_fundraising_report_view.xml index 957db9ec9c3..25222a56b2d 100644 --- a/addons/crm_fundraising/report/crm_fundraising_report_view.xml +++ b/addons/crm_fundraising/report/crm_fundraising_report_view.xml @@ -172,7 +172,7 @@ {"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]} - With Fund Raising get at a glance a view to your fund raising campaigns with the estimated revenue, average probability and delay to close. + Have a general overview of all fund raising activities by sorting them with specific criteria such as the estimated revenue, average success probability and delay to close. diff --git a/addons/crm_helpdesk/crm_helpdesk_menu.xml b/addons/crm_helpdesk/crm_helpdesk_menu.xml index 7bc6faf4ee0..80077e9a51e 100644 --- a/addons/crm_helpdesk/crm_helpdesk_menu.xml +++ b/addons/crm_helpdesk/crm_helpdesk_menu.xml @@ -13,7 +13,7 @@ {"search_default_user_id":uid, 'search_default_section_id': section_id} - Alike records and processing of claims, Helpdesk and Support is a good tool to trace your interventions. This menu is more adapted to an oral communication, which is not necessarily related to a claim. Select a customer, add notes and categorize your interventions with a channel and a priority level. + 'Helpdesk and Support' allows you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary and assign a priority level. Depending on your need, you may consider using the issues system of OpenERP to manage your support activities. diff --git a/addons/crm_helpdesk/report/crm_helpdesk_report_view.xml b/addons/crm_helpdesk/report/crm_helpdesk_report_view.xml index cee5d12045b..8dbfe843d9e 100644 --- a/addons/crm_helpdesk/report/crm_helpdesk_report_view.xml +++ b/addons/crm_helpdesk/report/crm_helpdesk_report_view.xml @@ -162,7 +162,7 @@ {"search_default_User":1,"search_default_This Month":1,'group_by_no_leaf':1,'group_by':[]} - Helpdesk allows you to consult different informations relative to support demands. Check for treatments delays, number of responses given and emails send and costs. You can sort out your analysis on different groups to get fine grained analysis. + Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs. diff --git a/addons/crm_profiling/crm_profiling_view.xml b/addons/crm_profiling/crm_profiling_view.xml index e0dbcce05a1..d029240a768 100644 --- a/addons/crm_profiling/crm_profiling_view.xml +++ b/addons/crm_profiling/crm_profiling_view.xml @@ -14,6 +14,7 @@ crm_profiling.questionnaire form tree,form + You can create specific topic related questionnaires that will be used to guide your team(s) in the sales cycle by helping them to ask the right questions. Using the segmentation tool, you will be able to automatically assign a partner to a category based on his answers to the different questionnaires. form - In OpenERP, a product is something you can buy and sell. It can be a raw material, a stockable product, a consumable or a service. The product form contains a detailed information on the products like procurement logistic, sales price, product category, suppliers, etc. + You must define a Product for everything you buy or sell. They can be raw materials, stockable products, consumables or services. The Product form contains a detailed information of your products related to procurement logistics, sales price, product category, suppliers and so on. @@ -252,7 +252,7 @@ [('parent_id','=',False)] tree - This is a hyerarchical structure of your product's categories, you can enter a category to browse all products in this category and his children. + Here is a list of all your products classified by category. You can click on a category to get the list of all products linked to this category or to a child of this category. {'search_default_month':1,'search_default_User':1,'group_by_no_leaf':1,'group_by':[]} - With Sales Analysis consult your sales total amount suits to different group criteria (salesman, partner, product, etc.) + This report performs analysis on your quotations and sales orders. Analysis check your sales revenues and sort it by different group criteria (salesman, partner, product, etc.) Use this report to perform analysis on sales not having invoiced yet. If you want to analyse your turnover, you should use the Invoice Analysis report in the Accounting application. diff --git a/addons/sale/sale_view.xml b/addons/sale/sale_view.xml index 85dd4c86c27..1c193f8fb9f 100644 --- a/addons/sale/sale_view.xml +++ b/addons/sale/sale_view.xml @@ -288,12 +288,7 @@ form tree,form,calendar,graph - The sales order manages the invoicing, the product fullfilment and the -delivery processes. OpenERP can handle products, services and -consumables so that a sales order can trigger tasks, manufacturing -orders, purchases, etc. It support several invoicing methods according -to your configuration: from the sales order, from the pickings, etc. - + Sales Orders helps you manage quotations and orders done with your customers. OpenERP suggests that you to start by creating a quotation. Once the order is confirmed, the quotation is converted into a Sale Order. OpenERP can handle several types of products so that a sales order can trigger tasks, delivery orders, manufacturing orders, purchases and so on. Based on the configuration of the sale order, a draft invoice will be generated so that you just have to confirm it when you want to bill your customer. @@ -490,7 +485,7 @@ to your configuration: from the sales order, from the pickings, etc. {"search_default_uninvoiced":1} - Lines to invoice opens a search view with sales order and their status. + Here is a list of each sales order line to be invoiced. This view allows you to invoice sales orders partially, by lines of sales order. You don't need this list if you invoice based on the delivery orders or if you invoice sales totally. diff --git a/addons/sale_journal/report/sale_journal_report_view.xml b/addons/sale_journal/report/sale_journal_report_view.xml index 63caea90768..e73fdcf9785 100644 --- a/addons/sale_journal/report/sale_journal_report_view.xml +++ b/addons/sale_journal/report/sale_journal_report_view.xml @@ -79,6 +79,7 @@ tree,graph {'search_default_journal': 1,'group_by_no_leaf':1,'group_by':[]} + This view allows you to access your sales orders or quotations by journal. You can create journal in order to group different sales orders by teams and perform automatic actions on a journal (confirm or cancel all sales of a journal). sale_journal.invoice.type form tree,form + Create specific invoicing types that can be maintained in your sales orders. An invoicing type can, for example, be a time lapse to be observed before billing your sales orders. Example: invoice daily, invoice every Wednesday, at end of month, etc. @@ -143,6 +144,7 @@ tree,form {'search_default_user_id':uid} + Display and maintain the sales journals to be used in your system. A sales journal is the place where all specific sales are recorded. If you do not need more than one sales journal, just create a generic sales journal that will be the default journal to be used for all made sales. diff --git a/addons/wiki_sale_faq/wiki_sale_faq_view.xml b/addons/wiki_sale_faq/wiki_sale_faq_view.xml index f65e542aed9..d1432c74b02 100644 --- a/addons/wiki_sale_faq/wiki_sale_faq_view.xml +++ b/addons/wiki_sale_faq/wiki_sale_faq_view.xml @@ -13,7 +13,7 @@ ir.attachment form - Documents give your access to all attached documents; it's a repository of all attached documents (mails, documents attached to a project, etc.) + Documents gives you an access to all attached files to any record. It is a repository of all documents such as emails, project related attachments or any other documents. From this view, you can search on the content of the documents. OpenERP automatically assign meta-data based on the record like the related partner and indexes the content of .DOC, .ODT, .TXT, .SXW and .PDF documents. @@ -23,7 +23,7 @@ tree,form - FAQ is a wiki page used to share frequently ask questions. + Wiki pages allow you to share ideas and questions with co-workers. You can create a new document that can be linked to one or several applications (specifications of a project, a FAQ for sales teams, etc.). Keywords can be used to easily tag wiki pages. You should use this application with the OpenERP web client interface.