diff --git a/addons/crm/crm_lead.py b/addons/crm/crm_lead.py
index 65d096c6a51..3fe9e131678 100644
--- a/addons/crm/crm_lead.py
+++ b/addons/crm/crm_lead.py
@@ -830,9 +830,9 @@ class crm_lead(format_address, osv.osv):
                 'priority': lead.priority,
             }
             new_id = phonecall.create(cr, uid, vals, context=context)
-            phonecall.case_open(cr, uid, [new_id], context=context)
+            phonecall.write(cr, uid, [new_id], {'state': 'open'}, context=context)
             if action == 'log':
-                phonecall.case_close(cr, uid, [new_id], context=context)
+                phonecall.write(cr, uid, [new_id], {'state': 'done'}, context=context)
             phonecall_dict[lead.id] = new_id
             self.schedule_phonecall_send_note(cr, uid, [lead.id], new_id, action, context=context)
         return phonecall_dict
diff --git a/addons/crm/crm_phonecall.py b/addons/crm/crm_phonecall.py
index 2a5c7181ca6..58819f7a275 100644
--- a/addons/crm/crm_phonecall.py
+++ b/addons/crm/crm_phonecall.py
@@ -44,6 +44,7 @@ class crm_phonecall(osv.osv):
         'state': fields.selection(
             [('open', 'Confirmed'),
              ('cancel', 'Cancelled'),
+             ('pending', 'Pending'),
              ('done', 'Held')
              ], string='Status', readonly=True, track_visibility='onchange',
             help='The status is set to Confirmed, when a case is created.\n'
@@ -89,28 +90,25 @@ class crm_phonecall(osv.osv):
             }
         return {'value': values}
 
-    def case_close(self, cr, uid, ids, context=None):
-        for phone in self.browse(cr, uid, ids, context=context):
-            data = {
-                'state': 'done',
-                'date_closed': fields.datetime.now(),
-            }
-            if phone.duration <= 0:
-                duration = datetime.now() - datetime.strptime(phone.date, DEFAULT_SERVER_DATETIME_FORMAT)
-                data['duration'] = duration.seconds/float(60)
-            self.write(cr, uid, [phone.id], data, context=context)
+    def write(self, cr, uid, ids, values, context=None):
+        """ Override to add case management: open/close dates """
+        if values.get('state'):
+            if values.get('state') == 'done':
+                values['date_closed'] = fields.datetime.now()
+                self.compute_duration(cr, uid, ids, context=context)
+            elif values.get('state') == 'open':
+                values['date_open'] = fields.datetime.now()
+                values['duration'] = 0.0
+        return super(crm_phonecall, self).write(cr, uid, ids, values, context=context)
+
+    def compute_duration(self, cr, uid, ids, context=None):
+        for phonecall in self.browse(cr, uid, ids, context=context):
+            if phonecall.duration <= 0:
+                duration = datetime.now() - datetime.strptime(phonecall.date, DEFAULT_SERVER_DATETIME_FORMAT)
+                values = {'duration': duration.seconds/float(60)}
+                self.write(cr, uid, [phonecall.id], values, context=context)
         return True
 
-    def case_reset(self, cr, uid, ids, context=None):
-        data = {
-            'state': 'open',
-            'duration': 0.0,
-        }
-        return self.write(cr, uid, ids, data, context=context)
-
-    def case_cancel(self, cr, uid, ids, context=None):
-        return self.write(cr, uid, ids, {'state': 'cancel'}, context=context)
-
     def schedule_another_phonecall(self, cr, uid, ids, schedule_time, call_summary, \
                     user_id=False, section_id=False, categ_id=False, action='schedule', context=None):
         """
diff --git a/addons/crm/crm_phonecall_view.xml b/addons/crm/crm_phonecall_view.xml
index ad8ac50a15c..b06075b2dcf 100644
--- a/addons/crm/crm_phonecall_view.xml
+++ b/addons/crm/crm_phonecall_view.xml
@@ -69,13 +69,7 @@
         <field name="arch" type="xml">
             <form string="Phone Call" version="7.0">
                 <header>
-                    <button name="case_close" string="Call Done" type="object" class="oe_highlight"
-                            states="open,pending"/>
-                    <button name="case_reset" string="Reset to Todo" type="object"
-                            states="cancel"/>
-                    <button name="case_cancel" string="Cancel Call" type="object"
-                            states="draft,open,pending"/>
-                    <field name="state" widget="statusbar" nolabel="1" statusbar_visible="open,done"/>
+                    <field name="state" nolabel="1" widget="statusbar" clickable="True"/>
                 </header>
                 <sheet string="Phone Call">
                     <div class="oe_right">
diff --git a/addons/crm/test/phonecalls.yml b/addons/crm/test/phonecalls.yml
index 51a933f3223..b1ea184f59b 100644
--- a/addons/crm/test/phonecalls.yml
+++ b/addons/crm/test/phonecalls.yml
@@ -10,43 +10,3 @@
 -
   !python {model: crm.phonecall}: |
     self.action_make_meeting(cr, uid, [ref("crm.crm_phonecall_6")])
--
-  I set the phone call to not held.
--
-  !python {model: crm.phonecall}: |
-    self.case_pending(cr, uid, [ref("crm.crm_phonecall_6")])
--
-  I check that the phone call is in 'Not Held' state.
--
-  !assert {model: crm.phonecall, id: crm.crm_phonecall_6, string: Phone call held.}:
-    - state == "pending"
--
-  I cancel the phone call.
--
-  !python {model: crm.phonecall}: |
-    self.case_cancel(cr, uid, [ref("crm.crm_phonecall_6")])
--
-  I check that the phone call is in 'Cancelled' state.
--
-  !assert {model: crm.phonecall, id: crm.crm_phonecall_6, string: Phone call is not cancelled.}:
-    - state == "cancel"
--
-  I reset the phone call.
--
-  !python {model: crm.phonecall}: |
-    self.case_reset(cr, uid, [ref("crm.crm_phonecall_6")])
--
-  I check that the phone call is reset.
--
-  !assert {model: crm.phonecall, id: crm.crm_phonecall_6, string: Phone call is not reset.}:
-    - state == "open"
--
-  I set phone call to held (done).
--
-  !python {model: crm.phonecall}: |
-    self.case_close(cr, uid, [ref("crm.crm_phonecall_6")])
--
-  I check that the phone call is in 'Held' state.
--
-  !assert {model: crm.phonecall, id: crm.crm_phonecall_6, string: Phone call is not held.}:
-    - state == "done"