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Add state of mind and canal to the history of the case 

bzr revid: ced-695494ddb2abef9cf3ca327b296cb9826e440ad6
This commit is contained in:
ced 2007-09-13 14:21:33 +00:00
parent 0613399b1b
commit 7364733126
1 changed files with 21 additions and 10 deletions
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31
addons/crm/crm.py
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@ -428,8 +428,8 @@ class crm_case(osv.osv):
for case in cases:
data = {
'name': keyword,
'som': False,
'canal_id': False,
'som': case.som.id,
'canal_id': case.canal_id.i,
'user_id': uid,
'case_id': case.id
}
@ -437,7 +437,9 @@ class crm_case(osv.osv):
if history:
obj = self.pool.get('crm.case.history')
data['description'] = case.description
data['email'] = email or (case.user_id and case.user_id.address_id and case.user_id.address_id.email) or False
data['email'] = email or \
(case.user_id and case.user_id.address_id and \
case.user_id.address_id.email) or False
obj.create(cr, uid, data, context)
return True
@ -450,11 +452,15 @@ class crm_case(osv.osv):
return res
def remind_partner(self, cr, uid, ids, context={}, attach=False):
return self.remind_user(cr, uid, ids, context, attach, destination=False)
return self.remind_user(cr, uid, ids, context, attach,
destination=False)
def remind_user(self, cr, uid, ids, context={}, attach=False, destination=True):
def remind_user(self, cr, uid, ids, context={}, attach=False,
destination=True):
for case in self.browse(cr, uid, ids):
if case.user_id and case.user_id.address_id and case.user_id.address_id.email and case.email_from:
if case.user_id and case.user_id.address_id \
and case.user_id.address_id.email \
and case.email_from:
src = case.email_from
dest = case.user_id.address_id.email
if not destination:
@ -469,9 +475,13 @@ class crm_case(osv.osv):
reply_to=case.section_id.reply_to, tinycrm=str(case.id)
)
else:
attach_ids = self.pool.get('ir.attachment').search(cr, uid, [('res_model','=','crm.case'),('res_id','=',case.id)])
res = self.pool.get('ir.attachment').read(cr, uid, attach_ids, ['datas_fname','datas'])
res = map(lambda x: (x['datas_fname'], base64.decodestring(x['datas'])), res)
attach_ids = self.pool.get('ir.attachment').search(cr, uid,
[('res_model', '=', 'crm.case'),
('res_id', '=', case.id)])
res = self.pool.get('ir.attachment').read(cr, uid,
attach_ids, ['datas_fname','datas'])
res = map(lambda x: (x['datas_fname'],
base64.decodestring(x['datas'])), res)
tools.email_send_attach(
src,
dest,
@ -485,7 +495,8 @@ class crm_case(osv.osv):
def case_log(self, cr, uid, ids,context={}, email=False, *args):
cases = self.browse(cr, uid, ids)
self.__history(cr, uid, cases, 'Historize', history=True, email=email)
return self.write(cr, uid, ids, {'description':False, 'som':False, 'canal_id': False})
return self.write(cr, uid, ids, {'description': False, 'som': False,
'canal_id': False})
def case_log_reply(self, cr, uid, ids, context={}, email=False, *args):
cases = self.browse(cr, uid, ids)