[ADD] im_odoo_support : add the module for the live odoo support from all instances. This sets the bus and im_chat module auto installable.
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{
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'name' : 'Odoo Live Support',
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'author': 'OpenERP SA',
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'version': '1.0',
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'summary': 'Chat with the Odoo collaborators',
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'category': 'Tools',
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'complexity': 'medium',
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'website': 'https://www.odoo.com/',
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'description':
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"""
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Odoo Live Support
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=================
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Ask your functionnal question directly to the Odoo Operators with the livechat support.
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""",
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'data': [
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"views/im_odoo_support.xml"
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],
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'depends' : ["web", "im_chat"],
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'qweb': [
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'static/src/xml/im_odoo_support.xml'
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],
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'installable': True,
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'auto_install': True,
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'application': True,
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}
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(function(){
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"use strict";
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var _t = openerp._t;
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openerp.im_odoo_support = {};
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var COOKIE_NAME = 'livechat_conversation';
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var SERVICE_URL = 'https://services.odoo.com/';
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openerp.im_odoo_support.OdooSupport = openerp.Widget.extend({
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init: function(login, uuid, params, options){
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var self = this;
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this._super();
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this.login = login;
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this.uuid = uuid;
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this.options = _.extend(options || {}, {'defaultUsername' : login});
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this.params = _.extend(params || {}, {'database_uuid' : uuid});
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this.assets_loaded = false;
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this.session = false;
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// bind event
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$(window).on("odoo_support_ready_to_bind", this, _.bind(this.bind_actions, this));
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},
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bind_actions: function(event, button){
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if(button === 'usermenu'){
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openerp.client.$('.oe_user_menu_placeholder .odoo_support_contact').on('click', this, _.bind(this.click_action, this));
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// check auto start if cookie
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var session = openerp.get_cookie(COOKIE_NAME);
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if(session){
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this.start_support();
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}
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}
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if(button === 'im_contact'){
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if(openerp.im_chat && openerp.im_chat.single){
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openerp.im_chat.single.$('.odoo_support_contact').on('click',this, _.bind(this.click_action, this));
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}
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}
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},
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click_action: function(){
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var session = openerp.get_cookie(COOKIE_NAME);
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if(!session){
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this.start_support();
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}
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},
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start_support: function(){
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var self = this;
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if(!this.assets_loaded){
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this.load_assets().then(function(){
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try{
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odoo_support.im_livechat.support = new odoo_support.im_livechat.LiveSupport(self.options, self.params);
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// bind event change status
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odoo_support.im_livechat.support.on('im_odoo_support_status', this, function(is_online){
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if(openerp.im_chat && openerp.im_chat.single){
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openerp.im_chat.single.support_user.$(".oe_im_user_online").toggle(is_online);
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}
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});
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}catch(e){
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self.error_on_start(e);
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}
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}).fail(function(e){
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self.error_on_start(e);
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});
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}else{
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odoo_support.im_livechat.support.start();
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}
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},
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error_on_start: function(e){
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self.assets_loaded = false;
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openerp.client.do_warn(_t("Error"), _t("The connection with the Odoo Support Server failed. Please retry in a few minutes, or send an email to support@odoo.com ."));
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},
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load_assets: function(){
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var self = this;
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var add_asset = function(file_url, type) {
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var def = $.Deferred();
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if(type === 'js'){
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$.getScript( file_url, function( data, textStatus, jqxhr ) {
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def.resolve();
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}).fail(function(){
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def.reject();
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});
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return def;
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}else{
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$('<link rel="stylesheet" href="' + file_url + '"></link>').appendTo($("head")).ready(function() {
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def.resolve();
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});
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return def;
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}
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};
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var defs = [];
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defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/js", 'js'));
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defs.push(add_asset(SERVICE_URL+"odoo-livechat/assets/css", 'css'));
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return $.when.apply($, defs).then(function(res){
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self.assets_loaded = true;
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return res;
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}, function(){
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self.error_on_start();
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});
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},
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});
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// display support contact button (in chat user list, if installed) and in dropdown user menu.
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if(openerp.im_chat){
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openerp.im_chat.InstantMessaging.include({
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start: function(){
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this._super.apply(this, arguments);
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var user = {
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"id" : -1,
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"name": _t('Odoo Support'),
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"im_status": 'online',
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"image_url": "/im_odoo_support/static/img/odoo_o_small.png"
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};
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var widget = new openerp.im_chat.UserWidget(self, user);
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widget.prependTo(self.$(".oe_im_users"));
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widget.$el.addClass('odoo_support_contact');
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this.support_user = widget;
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$(window).trigger('odoo_support_ready_to_bind','im_contact');
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},
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search_users_status: function(e){
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var self = this;
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this._super.apply(this, arguments).then(function(res){
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if(self.$('.oe_im_searchbox').val().length === 0 || _t("Odoo Support").toLowerCase().indexOf(self.$('.oe_im_searchbox').val().toLowerCase()) != -1){
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self.support_user.$el.show();
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}else{
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self.support_user.$el.hide();
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}
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return res;
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});
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}
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});
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}
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})();
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<?xml version="1.0" encoding="UTF-8"?>
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<templates xml:space="preserve">
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<t t-extend="UserMenu">
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<t t-jquery=".dropdown-menu li:eq(3)" t-operation="after">
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<li class="odoo_support_contact">
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<a data-menu="odoo_support" href="#">Odoo Support</a>
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</li>
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</t>
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</t>
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</templates>
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<?xml version="1.0" encoding="utf-8"?>
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<openerp>
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<data>
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<template id="assets_backend" name="im_odoo_support assets" inherit_id="web.assets_backend">
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<xpath expr="." position="inside">
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<script type="text/javascript" src="/im_odoo_support/static/src/js/im_odoo_support.js"></script>
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<script type="text/javascript">
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(function() {
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openerp.im_odoo_support.support = new openerp.im_odoo_support.OdooSupport(
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"<t t-esc="request.session.login"/>",
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"<t t-esc="request.registry['ir.config_parameter'].get_param(request.cr, request.uid, 'database.uuid')"/>"
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);
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})();
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</script>
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</xpath>
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</template>
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</data>
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</openerp>
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