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#-*- coding: utf-8 -*-
##############################################################################
#
# OpenERP, Open Source Management Solution
# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU Affero General Public License as
# published by the Free Software Foundation, either version 3 of the
# License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU Affero General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program. If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################
import base64
import os
import re
import time
import mx . DateTime
from datetime import datetime , timedelta
import tools
from crm import crm
from osv import fields , osv , orm
from osv . orm import except_orm
from tools . translate import _
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class project_issue ( osv . osv , crm . crm_case ) :
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_name = " project.issue "
_description = " Project Issue "
_order = " priority, id desc "
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_inherits = { ' mailgate.thread ' : ' thread_id ' }
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def case_open ( self , cr , uid , ids , * args ) :
"""
@param self : The object pointer
@param cr : the current row , from the database cursor ,
@param uid : the current user ’ s ID for security checks ,
@param ids : List of case ' s Ids
@param * args : Give Tuple Value
"""
res = super ( project_issue , self ) . case_open ( cr , uid , ids , * args )
self . write ( cr , uid , ids , { ' date_open ' : time . strftime ( ' % Y- % m- %d % H: % M: % S ' ) } )
return res
def _compute_day ( self , cr , uid , ids , fields , args , context = { } ) :
"""
@param cr : the current row , from the database cursor ,
@param uid : the current user ’ s ID for security checks ,
@param ids : List of Openday ’ s IDs
@return : difference between current date and log date
@param context : A standard dictionary for contextual values
"""
cal_obj = self . pool . get ( ' resource.calendar ' )
res_obj = self . pool . get ( ' resource.resource ' )
res = { }
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for issue in self . browse ( cr , uid , ids , context ) :
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for field in fields :
res [ issue . id ] = { }
duration = 0
ans = False
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hours = 0
if field in [ ' working_hours_open ' , ' day_open ' ] :
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if issue . date_open :
date_create = datetime . strptime ( issue . create_date , " % Y- % m- %d % H: % M: % S " )
date_open = datetime . strptime ( issue . date_open , " % Y- % m- %d % H: % M: % S " )
ans = date_open - date_create
date_until = issue . date_open
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#Calculating no. of working hours to open the issue
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hours = cal_obj . interval_hours_get ( cr , uid , issue . project_id . resource_calendar_id . id ,
mx . DateTime . strptime ( issue . create_date , ' % Y- % m- %d % H: % M: % S ' ) ,
mx . DateTime . strptime ( issue . date_open , ' % Y- % m- %d % H: % M: % S ' ) )
elif field in [ ' working_hours_close ' , ' day_close ' ] :
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if issue . date_closed :
date_create = datetime . strptime ( issue . create_date , " % Y- % m- %d % H: % M: % S " )
date_close = datetime . strptime ( issue . date_closed , " % Y- % m- %d % H: % M: % S " )
date_until = issue . date_closed
ans = date_close - date_create
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#Calculating no. of working hours to close the issue
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hours = cal_obj . interval_hours_get ( cr , uid , issue . project_id . resource_calendar_id . id ,
mx . DateTime . strptime ( issue . create_date , ' % Y- % m- %d % H: % M: % S ' ) ,
mx . DateTime . strptime ( issue . date_closed , ' % Y- % m- %d % H: % M: % S ' ) )
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if ans :
resource_id = False
if issue . user_id :
resource_ids = res_obj . search ( cr , uid , [ ( ' user_id ' , ' = ' , issue . user_id . id ) ] )
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if resource_ids and len ( resource_ids ) :
resource_id = resource_ids [ 0 ]
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duration = float ( ans . days )
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if issue . project_id and issue . project_id . resource_calendar_id :
duration = float ( ans . days ) * 24
new_dates = cal_obj . interval_min_get ( cr ,
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uid ,
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issue . project_id . resource_calendar_id . id ,
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mx . DateTime . strptime ( issue . create_date , ' % Y- % m- %d % H: % M: % S ' ) ,
duration ,
resource = resource_id
)
no_days = [ ]
date_until = mx . DateTime . strptime ( date_until , ' % Y- % m- %d % H: % M: % S ' )
for in_time , out_time in new_dates :
if in_time . date not in no_days :
no_days . append ( in_time . date )
if out_time > date_until :
break
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duration = len ( no_days )
if field in [ ' working_hours_open ' , ' working_hours_close ' ] :
res [ issue . id ] [ field ] = hours
else :
res [ issue . id ] [ field ] = abs ( float ( duration ) )
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return res
_columns = {
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' thread_id ' : fields . many2one ( ' mailgate.thread ' , ' Thread ' , required = False ) ,
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' id ' : fields . integer ( ' ID ' ) ,
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' name ' : fields . char ( ' Name ' , size = 128 , required = True ) ,
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' active ' : fields . boolean ( ' Active ' , required = False ) ,
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' create_date ' : fields . datetime ( ' Creation Date ' , readonly = True ) ,
' write_date ' : fields . datetime ( ' Update Date ' , readonly = True ) ,
' date_deadline ' : fields . date ( ' Deadline ' ) ,
' date_closed ' : fields . datetime ( ' Closed ' , readonly = True ) ,
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' section_id ' : fields . many2one ( ' crm.case.section ' , ' Sales Team ' , \
select = True , help = ' Sales team to which Case belongs to. \
Define Responsible user and Email account for mail gateway . ' ),
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' user_id ' : fields . many2one ( ' res.users ' , ' Responsible ' ) ,
' partner_id ' : fields . many2one ( ' res.partner ' , ' Partner ' ) ,
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' partner_address_id ' : fields . many2one ( ' res.partner.address ' , ' Partner Contact ' , \
domain = " [( ' partner_id ' , ' = ' ,partner_id)] " ) ,
' company_id ' : fields . many2one ( ' res.company ' , ' Company ' ) ,
' description ' : fields . text ( ' Description ' ) ,
' state ' : fields . selection ( [
( ' draft ' , ' Draft ' ) ,
( ' open ' , ' Todo ' ) ,
( ' cancel ' , ' Cancelled ' ) ,
( ' done ' , ' Closed ' ) ,
( ' pending ' , ' Pending ' ) ,
] , ' State ' , size = 16 , readonly = True ,
help = ' The state is set to \' Draft \' , when a case is created. \
\nIf the case is in progress the state is set to \' Open \' . \
\nWhen the case is over , the state is set to \' Done \' . \
\nIf the case needs to be reviewed then the state is set to \' Pending \' . ' ) ,
' email_from ' : fields . char ( ' Email ' , size = 128 , help = " These people will receive email. " ) ,
' email_cc ' : fields . text ( ' Watchers Emails ' , size = 252 , help = " These people \
will receive a copy of the future " \
" communication between partner and users by email " ) ,
' date_open ' : fields . datetime ( ' Opened ' , readonly = True ) ,
# Project Issue fields
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' date_closed ' : fields . datetime ( ' Closed ' , readonly = True ) ,
' date ' : fields . datetime ( ' Date ' ) ,
' canal_id ' : fields . many2one ( ' res.partner.canal ' , ' Channel ' , help = " The channels represent the different communication modes available with the customer. " \
" With each commercial opportunity, you can indicate the canall which is this opportunity source. " ) ,
' categ_id ' : fields . many2one ( ' crm.case.categ ' , ' Category ' , domain = " [( ' object_id.model ' , ' = ' , ' crm.project.bug ' )] " ) ,
' priority ' : fields . selection ( crm . AVAILABLE_PRIORITIES , ' Severity ' ) ,
' type_id ' : fields . many2one ( ' crm.case.resource.type ' , ' Version ' , domain = " [( ' object_id.model ' , ' = ' , ' project.issue ' )] " ) ,
' partner_name ' : fields . char ( " Employee ' s Name " , size = 64 ) ,
' partner_mobile ' : fields . char ( ' Mobile ' , size = 32 ) ,
' partner_phone ' : fields . char ( ' Phone ' , size = 32 ) ,
' stage_id ' : fields . many2one ( ' crm.case.stage ' , ' Stage ' , domain = " [( ' object_id.model ' , ' = ' , ' project.issue ' )] " ) ,
' project_id ' : fields . many2one ( ' project.project ' , ' Project ' ) ,
' duration ' : fields . float ( ' Duration ' ) ,
' task_id ' : fields . many2one ( ' project.task ' , ' Task ' , domain = " [( ' project_id ' , ' = ' ,project_id)] " ) ,
' date_open ' : fields . datetime ( ' Opened ' , readonly = True ) ,
' day_open ' : fields . function ( _compute_day , string = ' Days to Open ' , \
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method = True , multi = ' day_open ' , type = " float " , store = True ) ,
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' day_close ' : fields . function ( _compute_day , string = ' Days to Close ' , \
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method = True , multi = ' day_close ' , type = " float " , store = True ) ,
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' assigned_to ' : fields . many2one ( ' res.users ' , ' Assigned to ' ) ,
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' working_hours_open ' : fields . function ( _compute_day , string = ' Working Hours to Open the Issue ' , \
method = True , multi = ' working_days_open ' , type = " float " , store = True ) ,
' working_hours_close ' : fields . function ( _compute_day , string = ' Working Hours to Close the Issue ' , \
method = True , multi = ' working_days_close ' , type = " float " , store = True ) ,
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}
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def _get_project ( self , cr , uid , context ) :
user = self . pool . get ( ' res.users ' ) . browse ( cr , uid , uid , context = context )
if user . context_project_id :
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return user . context_project_id . id
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return False
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_defaults = {
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' active ' : lambda * a : 1 ,
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' user_id ' : crm . crm_case . _get_default_user ,
' partner_id ' : crm . crm_case . _get_default_partner ,
' partner_address_id ' : crm . crm_case . _get_default_partner_address ,
' email_from ' : crm . crm_case . _get_default_email ,
' state ' : lambda * a : ' draft ' ,
' section_id ' : crm . crm_case . _get_section ,
' company_id ' : lambda s , cr , uid , c : s . pool . get ( ' res.company ' ) . _company_default_get ( cr , uid , ' crm.helpdesk ' , context = c ) ,
' priority ' : lambda * a : crm . AVAILABLE_PRIORITIES [ 2 ] [ 0 ] ,
' project_id ' : _get_project ,
}
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def convert_issue_task ( self , cr , uid , ids , context = None ) :
case_obj = self . pool . get ( ' project.issue ' )
data_obj = self . pool . get ( ' ir.model.data ' )
task_obj = self . pool . get ( ' project.task ' )
if context is None :
context = { }
# for case in case_obj.browse(cr, uid, ids, context=context):
# if case.state != 'open':
# raise osv.except_osv(_('Warning !'),
# _('Issues or Feature Requests should be in \'Open\' state before converting into Task.'))
result = data_obj . _get_id ( cr , uid , ' project ' , ' view_task_search_form ' )
res = data_obj . read ( cr , uid , result , [ ' res_id ' ] )
id2 = data_obj . _get_id ( cr , uid , ' project ' , ' view_task_form2 ' )
id3 = data_obj . _get_id ( cr , uid , ' project ' , ' view_task_tree2 ' )
if id2 :
id2 = data_obj . browse ( cr , uid , id2 , context = context ) . res_id
if id3 :
id3 = data_obj . browse ( cr , uid , id3 , context = context ) . res_id
for bug in case_obj . browse ( cr , uid , ids , context = context ) :
new_task_id = task_obj . create ( cr , uid , {
' name ' : bug . name ,
' partner_id ' : bug . partner_id . id ,
' description ' : bug . description ,
' date ' : bug . date ,
' project_id ' : bug . project_id . id ,
' priority ' : bug . priority ,
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' user_id ' : bug . assigned_to . id ,
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' planned_hours ' : 0.0 ,
} )
new_task = task_obj . browse ( cr , uid , new_task_id )
vals = {
' task_id ' : new_task_id ,
}
case_obj . write ( cr , uid , [ bug . id ] , vals )
return {
' name ' : _ ( ' Tasks ' ) ,
' view_type ' : ' form ' ,
' view_mode ' : ' form,tree ' ,
' res_model ' : ' project.task ' ,
' res_id ' : int ( new_task_id ) ,
' view_id ' : False ,
' views ' : [ ( id2 , ' form ' ) , ( id3 , ' tree ' ) , ( False , ' calendar ' ) , ( False , ' graph ' ) ] ,
' type ' : ' ir.actions.act_window ' ,
' search_view_id ' : res [ ' res_id ' ] ,
' nodestroy ' : True
}
def _convert ( self , cr , uid , ids , xml_id , context = None ) :
data_obj = self . pool . get ( ' ir.model.data ' )
id2 = data_obj . _get_id ( cr , uid , ' project_issue ' , xml_id )
categ_id = False
if id2 :
categ_id = data_obj . browse ( cr , uid , id2 , context = context ) . res_id
if categ_id :
self . write ( cr , uid , ids , { ' categ_id ' : categ_id } )
return True
def convert_to_feature ( self , cr , uid , ids , context = None ) :
return self . _convert ( cr , uid , ids , ' feature_request_categ ' , context = context )
def convert_to_bug ( self , cr , uid , ids , context = None ) :
return self . _convert ( cr , uid , ids , ' bug_categ ' , context = context )
def onchange_stage_id ( self , cr , uid , ids , stage_id , context = { } ) :
if not stage_id :
return { ' value ' : { } }
stage = self . pool . get ( ' crm.case.stage ' ) . browse ( cr , uid , stage_id , context )
if not stage . on_change :
return { ' value ' : { } }
return { ' value ' : { } }
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def case_escalate ( self , cr , uid , ids , * args ) :
""" Escalates case to top level
@param self : The object pointer
@param cr : the current row , from the database cursor ,
@param uid : the current user ’ s ID for security checks ,
@param ids : List of case Ids
@param * args : Tuple Value for additional Params
"""
res = super ( project_issue , self ) . case_escalate ( cr , uid , ids , args )
cases = self . browse ( cr , uid , ids )
for case in cases :
data = { }
if case . project_id . project_escalation_id :
data [ ' project_id ' ] = case . project_id . project_escalation_id . id
else :
raise osv . except_osv ( _ ( ' Warning ! ' ) , _ ( ' You cannot escalate this case. \n The relevant Project has not configured the Escalation Project! ' ) )
self . write ( cr , uid , [ case . id ] , data )
return res
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project_issue ( )