odoo/addons/crm/crm_data.xml

<?xml version="1.0" encoding="utf-8"?>
<terp>
    <data>
        
        <record id="req_link_case" model="res.request.link">
            <field name="name">Case</field>
            <field name="object">crm.case</field>
        </record>
        
        <record id="event_type_case_create" model="res.partner.event.type">
            <field name="name">CRM: Create Case</field>
            <field name="key">crm_case_draft</field>
        </record>
        
        <record id="event_type_case_open" model="res.partner.event.type">
            <field name="name">CRM: Open Case</field>
            <field name="key">crm_case_open</field>
        </record>
        
        <record id="event_type_case_pending" model="res.partner.event.type">
            <field name="name">CRM: Pending Case</field>
            <field name="key">crm_case_pending</field>
        </record>
        
        <record id="event_type_case_cancel" model="res.partner.event.type">
            <field name="name">CRM: Cancel Case</field>
            <field name="key">crm_case_cancel</field>
        </record>
        
        <record id="event_type_case_close" model="res.partner.event.type">
            <field name="name">CRM: Close Case</field>
            <field name="key">crm_case_done</field>
        </record>
        
    </data>
    
    <data noupdate="1">
        
        <record id="event_type_case_create" model="res.partner.event.type">
            <field eval="False" name="active"/>
        </record>
        
        <record id="event_type_case_open" model="res.partner.event.type">
            <field eval="True" name="active"/>
        </record>
        
        <record id="event_type_case_pending" model="res.partner.event.type">
            <field eval="False" name="active"/>
        </record>
        
        <record id="event_type_case_close" model="res.partner.event.type">
            <field eval="True" name="active"/>
        </record>
        
        <record id="event_type_case_cancel" model="res.partner.event.type">
            <field eval="False" name="active"/>
        </record>
        
        <record id="ir_cron_crm_action" model="ir.cron">
            <field name="name">Check cases rules</field>
            <field name="interval_number">1</field>
            <field name="interval_type">hours</field>
            <field name="numbercall">-1</field>
            <field eval="False" name="doall"/>
            <field eval="'crm.case.rule'" name="model"/>
            <field eval="'_check'" name="function"/>
            <field eval="'()'" name="args"/>
        </record>
        
    </data>
</terp>